INFORMATION NEEDS ASSESSMENT FOR SMALL SCALE BUSINESS COMMUNITY IN ZAMBIA: CASE STUDY OF CHISOKONE M

Authors

  • Charles Banda Assistant Librarian Copper Belt University P. O.Box 21692, Kitwe, Zambia
  • Stephen M. Mutula Senior Lecturer, DLIS University of Botswana
  • Balulwami Grand Lecturer, DLIS University of Botswana P.O.Box Private Bag 0022 Gaborone, Botswana

Keywords:

Information needs, Small sized enterprises, Business information needs, SMEs, Zambia

Abstract

This paper presents the findings of a study that was carried out to determine the information needs of small-scale business community at Chisokone Market in the city of Kitwe in Zambia. The study sought to establish among other things the unique information needs of the business community; the types of businesses carried out, the different service providers within the city of Kitwe, the problems faced by small- scale business community in seeking for information and the demographic characteristics of the community. The research design employed the survey method. Questionnaires were used to collect data from the population. From a sample of 250 respondents, 209 completed questionnaires giving a response rate of 83.6%. The results of the study showed that most of the information needs related to marketing, sources of supplies, management skills, and credit /loan facilities. Lack of access to information was cited as the major problem facing small-scale businesses at Chisokone Market in Kitwe Zambia.

Downloads

Download data is not yet available.

Downloads

Published

25-10-2017

How to Cite

Banda, C., M. Mutula, S., & Grand, B. (2017). INFORMATION NEEDS ASSESSMENT FOR SMALL SCALE BUSINESS COMMUNITY IN ZAMBIA: CASE STUDY OF CHISOKONE M. Malaysian Journal of Library and Information Science, 9(2). Retrieved from https://jrmg.um.edu.my/index.php/MJLIS/article/view/8409

Issue

Vol. 9 No. 2 (2004): MJLIS, VOL. 9, NO. 2, 2004

Section

Articles

License

It is a condition of publication that manuscripts submitted to the journal have not been published, accepted for publication, nor simultaneously submitted for publication elsewhere. By submitting a manuscript, the author(s) agree that copyright for the article is transferred to the publisher, if and when the manuscript is accepted for publication.